Shipped From Country United Kingdom

Sellers ID GardBooks B - 245

Media Condition New

Sleeve Condition New

Question-Contact Seller

Comments
New Store Stock

Reference Number-2531980062

Description
In Make Your Brand Legendary, Scott Wozniak provides the tools every company needs to create a legendary brand with raving fans.

Apple. Harley-Davidson. Chick-fil-A.

Disney. When you see or hear these names, something in us lights up. Sure, we know their product and service offerings, but a huge number of consumers have a much deeper, more profound, and even emotional connection to these businesses.

These aren't just brands; they're legendary brands. And they don't just have satisfied customers; they create raving fanstrue believers who will buy every product, who serve as brand evangelists, who even tattoo corporate logos on their bodies, and who will fight to defend the honor and reputation of these multibillion-dollar corporations.

Why? What turns otherwise reserved people into raving fans of a computer company or chicken sandwich chain? It's not magic. It's not a lucky product.

And it's not something reserved for consumer brands with luxury products. For twenty years Scott and his team have been working with leaders in a wide variety of industries, from manufacturing to professional service to enterprise software. No matter the industry, some companies have gone beyond delivering a good product to delivering a great customer experience.

In Make Your Brand Legendary, Scott Wozniak leverages his decades of brand-building experience within some of America's most-loved companies to show you how to create world-class customer experience.

After years of battle-tested work, Scott realized that there was a set of systems that all the great brands used to create raving fans. He captured these practices in an engine diagram, a simple tool to help leaders become legends. If you use this approach, you can build a Customer Experience Engine that will create those same kinds of raving fans that always seem to dominate dinner-party conversations and water-cooler chats.

Only this time, they'll be talking about your business.

When possible we will add details of the items we are selling to help buyers know what is included in the item for sale. The details are provided automatically from our central master database and can sometimes be wrong.

Books are released in many editions and variations, such as standard edition, re-issue, not for sale, promotional, special edition, limited edition, and many other editions and versions.  The Book you receive could be any of these editions or variations. If you are looking for a specific edition or version please contact us to verify what we are selling.

Gift Ideas

This is a great Christmas gift idea.

Hours of Service

We have many warehouses, some of the warehouses process orders seven days a week, but the Administration Support Staff are located at a head office location, outside of the warehouses, and typically work only Monday to Friday.

This is new and unplayed

New unplayed